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Home > Privacy Policy | Triangle Insurance Alliance

Privacy Policy


Privacy Policy Information

Privacy Policy

Triangle Insurance Alliance

Effective Date: October 27, 2026

Triangle Insurance Alliance ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting an insurance quote, or using our services.

This Privacy Policy explains how we collect, use, share, and protect information.

1. Information We Collect

Depending on your interactions with our agency, we may collect:

  • Name, address, email address, and telephone number.

  • Information about your home, vehicles, business, or other property to be insured.

  • Information about your current insurance coverage and insurance needs.

  • Additional information necessary to obtain quotes, apply for coverage, or service insurance policies.

  • Website usage information collected through cookies and similar technologies.

Information may be provided directly by you or, where permitted by law, obtained from insurance companies, consumer reporting agencies, and other sources relevant to an insurance transaction.

2. How We Use Your Information

We use personal information to:

  • Respond to insurance quote requests and inquiries.

  • Compare insurance coverage and pricing among available insurance companies.

  • Assist with insurance applications, policy changes, renewals, and customer service.

  • Contact you regarding your insurance needs or requests.

  • Maintain agency records and improve our services.

  • Protect against fraud and comply with applicable legal requirements.

3. How We Share Information

Triangle Insurance Alliance does not sell customer personal information to outside marketing companies or data brokers.

We may share information with insurance companies and related insurance-service organizations as reasonably necessary to obtain quotes, place coverage, administer policies, or service insurance accounts.

Technology vendors that support our website, agency management systems, communications, and business operations may also process information on our behalf, subject to applicable agreements and safeguards.

We may disclose information when required or permitted by law, including to comply with legal obligations, respond to lawful requests, or prevent fraud.

These practices also apply to information about former customers, as applicable.

4. Facebook and Instagram Lead Forms

When you submit an insurance inquiry through a Facebook or Instagram advertisement, we receive the information you choose to provide, such as your name, email address, telephone number, and responses to insurance-related questions.

We use that information to respond to your request, discuss your insurance needs, and assist with obtaining quotes.

Submitting a request does not obligate you to purchase insurance.

5. Cookies and Website Tracking

Our website may use cookies and tracking technologies, including the Meta Pixel, to understand website activity, measure advertising effectiveness, and improve our marketing.

These technologies may collect information such as browser details, pages visited, interactions with our website, and online identifiers.

Third-party platforms, including Meta, may process this information under their own privacy policies.

You can manage certain tracking preferences through your browser settings and applicable advertising-platform privacy controls.

6. Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or misuse.

Access to customer information is limited according to legitimate business needs.

No electronic transmission or storage system can be guaranteed completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide requested services, maintain business records, comply with applicable legal and regulatory requirements, and resolve disputes.

Retention periods may vary depending on the information and the insurance transaction involved.

8. Your Privacy Choices

You may contact Triangle Insurance Alliance to request information about our privacy practices, update your contact information, or ask questions about how your information is handled.

We will respond to privacy requests in accordance with applicable law and our recordkeeping obligations.

You may also ask us to stop sending optional marketing communications.

9. Third-Party Websites

Our website may contain links to third-party websites, including insurance carrier websites.

We are not responsible for the privacy practices of independently operated third-party websites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

Updates will be posted on this page with a revised effective date.

11. Contact Us

Triangle Insurance Alliance

Website: https://triangleinsure.com

For questions about this Privacy Policy or our handling of personal information, please contact us through the contact information provided on our website.

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Contact us 2530 Meridian Pkwy
Suite 300
Durham, NC 27713

P: 919.322.3640
F: 919.746.7877
E: info@triangleinsure.com 
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